Contact information
Contact Information
We'd love to hear from you. If you have any questions about your order, shipping, returns, or products, please contact us using the details below.
Customer Support
Store Name: InstaCart
Email: support@instacart.com
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Order Support
For faster assistance, please include:
- Your Order Number
- Full Name
- Email Address used for the purchase
- Details of your inquiry
Contact Us
For any questions regarding:
- Order Status
- Shipping Information
- Returns & Refunds
- Product Information
- General Support
Please email us at:
Thank you for shopping with InstaCart.